Testimonials

Ambar Drainage (Southern) Ltd prides itself on its customer focus and professional service.
Read what our customers say about us:


William R Bass - Safe Contractor Manager, MSL Property Care Services

"MSL have been working with and using Ambar Drainage for two years now to service our client base nationwide on all drainage works in their given area of operation and have nothing but praise for them as a company. Their work ethic is of the highest quality and they can be 100% relied on to be where they need to be at the time promised. Once on site their work is carried out efficiently and effectively. In the two years working with them we have never had call to pick them up on either performance of the task in hand nor the leaving of the site in a clean and environmentally safe state. We have no difficulty in recommending them to anyone.

I would like to take this opportunity to thank you on behalf of Jeremy Harrison our MD and all of the  MSL staff for the extraordinary lengths that you have gone to in giving us reactive cover over these past weeks in what was a very demanding time for all."

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Paul Anderson - Managing Director, One-Call Group

"We have been working together now for nearly four years. We have placed many calls with you and you have reacted without any hesitation and have always met the response times we have set you. When we call you, it's dealt with and we can get on with our own operation and think no more about it.

We very much appreciate what you do for us and I would like to personally thank you for everything that you have done for us over the years. You always respond no matter what time of day, evenings and weekends included, and your operatives are always professional, clean and tidy about their work and have a very good success rate. We are very happy to be using your company and I look forward to many more years working together."


Jason Greensmith - Managing Director - Reactive Building Services Ltd

"I have been using the services of Barry and Pam’s drainage teams for over 10 years. They have been able to offer me a full 24-7 service and this has enabled me to provide a full and complete service to my clients.

One of the reasons I have continued using their services and not moved to other cheaper contractors is their ability to be flexible in a crisis and assist us when it’s needed most.

They are always happy to assist and help resolve issues on our sites as well as being proactive in coming up with solutions to resolve problems, no matter how small or large.

I have always found their services be reliable and on time and they have always communicated the correct and precise information that is required to meet mine and my clients needs. We are currently working together on various projects and I look forward to building on our existing relationship with their continued support and services."


Ruth Harvey - Solicitor - Hunton & Williams

"I was at my wits end when I contacted Ambar, having been given a terrible run around by [household name], who over a period of years and under an insurance policy, had failed to diagnose and treat the cracked drains, ultimately causing a leak of effluent into my neighbour's basement. I was mortified. From that point onwards, everything became very difficult, very expensive, and major works were apparently necessary involving a hefty claim on my insurance policy. In the end, all trust and confidence broke down.

From the moment I contacted Ambar, Barry and Pam were wonderful. I was not patronised, misled or fobbed off. They immediately arranged their own CCTV survey, considered the previous reports and plans, and came up with a solution. The sum involved was about half of the other quotes, and they assured me that the problem was fixable. It was.

The job was completed in just over a morning (not days), on budget, with no excavation works, by real gentlemen, whose expert skill and knowledge was clear.

I cannot thank them enough and have absolutely no hesitation in endorsing the whole team at Ambar. Reliable, honest professionals who are a pleasure to deal with."


Mr & Mrs Cunningham, Ealing

"Back in the summer, through the 123GetAQuote Service, I received a call from Barry who visited us to look at our flooded back garden.  He was so helpful, looked the place over thoroughly and suggested we call Thames Water for a survey.  Barry asked for me to let him know how I got on and I am very pleased to say that the problem has finally been found and fixed.  A householder in the road running parallel and behind our back garden had a leak in their water supply.  This meant water was coming in from the street through their front garden, alongside or under their house and in to our back garden.  Thames Water were fantastic too and through their perseverance sorted the problem recently.

Without Barry’s advice I think we would be living on a boat by now as the problem got steadily worse over the (very dry!) summer.

I just wanted to say how much I appreciate his help and wonderful approach.  I am so grateful." 

 

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